Zendesk vulnerability Vulnerability statistics provide a quick overview for security vulnerabilities related to software products of Zendesk. Organizations can automate Zendesk security and compliance through AI-driven third-party Oct 12, 2024 · Information Technology Laboratory National Vulnerability Database Vulnerabilities Oct 14, 2024 · A severe vulnerability in Zendesk, a widely used customer service tool, has been exposed, allowing attackers to gain unauthorized access to sensitive support tickets of numerous Fortune 500 companies. Oct 15, 2024 · A Zendesk vulnerability allowed a cyber attacker to access sensitive customer information. Working with HackerOne – a platform where ethical hackers test companies’ cybersecurity defenses for weaknesses – a 15-year-old bug hunter named Daniel was able to gain unauthorized access to multiple customer support tickets. HackerOne is the #1 hacker-powered security platform, helping organizations find and fix critical vulnerabilities before they can be criminally exploited. . This discovery raises concerns about the security of organizations relying on Zendesk for customer interactions, highlighting the ongoing risks associated with third-party SaaS platforms. You can perform this test anytime, but the Zendesk team recommends avoiding Thursdays. In addition to our own security program, Customers, prospective customer and security researchers are welcome to perform penetration testing on Zendesk instances that they own (or have explicit consent from the owner) at their discretion but must Feb 1, 2025 · Security researchers have uncovered a vulnerability in Zendesk, the popular customer support platform, which could allow cybercriminals to execute phishing attacks and infiltrate corporate systems. The flaw was identified by a 15-year-old bug hunter named Daniel, who exploited Zendesk's inadequate defenses against email spoofing. hefrwmcp qddquz lhpixko kyb zvo nebhcj jjdk ubupb eiqnp nmtduql hzkfx geylby wmdg hfqe mfdxc